“While there are some customers who frequent a certain hotel and thus prefer to book on the hotel’s platform(s) directly, a large majority of customers tends to remain agnostic and are looking for the best suitable accommodation arrangement meeting their requirements,“ said Mohit Gupta, chief operating officer (hotels and holidays), MakeMyTrip and Goibibo.
Analysts said that the trend of hotels taking on aggregators gained traction in the past one year or so as there was a proliferation ..
Booking Service Features
Travelers can use any type of device to visit a hotel website, maybe they are at home using a desktop to plan for a trip or they are on their way to office or college and surfing website through a smartphone.
Therefore, whether it’s a desktop, tablet or a smartphone, the famous hotel booking websites are easily accessible through any device.
Smart hoteliers go for a responsive hotel website that adapts its appearance according to the device being used to access it. Thus, to provide a unique user experience over range of devices, well known hotels have hotel booking websites with a responsive web design.